PRIVACY STATEMENT
August 2007

Bison Paradigm Limited T/A Prontaprint Durham ('Prontaprint') take the issue of Data Protection very seriously. We have therefore produced this privacy statement to describe the practices that are employed within this website (the "Prontaprint Website") in order to gather, store and utilise personal information.
Please note that by providing your personal information (including your contact details) to the Prontaprint Website, you are indicating your agreement to allow this information to be used by Prontaprint Durham at 85 New Elvet, Durham, DH1 3AQ ("Prontaprint" or "we").

Collection and Use of your Personal Information
Prontaprint will not capture or record personal information without your knowledge and will only collect it for the following purposes:

• To allow Prontaprint to follow-up requests you make on their websites. For example, contact information will be required when you request a quotation or when you register to use the Prontaprint Online ordering and management information system.
• To inform you about goods, services, promotions or competitions which we think may interest you. If you would like us to provide you with such information from time to time, please provide us with your details by sending them to the contact details on our 'Contact Page' indicating the manner in which you would prefer to be contacted. We will only contact you in a specific manner if you have provided us with your details to do so.

We may pass your personal information to third parties so that they can send you promotional materials, unless you contact us requesting we refrain. If you would like details about these companies, please contact us.
We will not disclose any personal information you supply to us to any third parties outside the Prontaprint Group and/or to any suppliers that we may engage to provide services on our behalf, except in the following circumstances:

• For the purposes of third parties providing you with promotional material, unless you have ticked the opt out box above;
• Where we are required to do so by the Courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements;
• To prevent and/or detect crime;
• For credit reference purposes;

From time to time we will request information from visitors to the Prontaprint Durham websites as part of online surveys or contests. Participation in these surveys and contests is completely voluntary so visitors can choose whether or not to disclose personal information. Typically information requested for surveys and contests may include contact information (such as name, address and telephone number) and demographic information (such as postal code, age and job title). Contact information will be used to notify winners so that, if appropriate, prizes can be awarded. A winner's name may also be published on our websites. Survey information will be used to monitor and improve the use and satisfaction of the Prontaprint Durham websites.

Users who are already registered on our contact lists, but who no longer wish to receive communications from the Prontaprint Durham Group of companies, may "opt-out" at any time by replying e-mails with the word "UNSUBSCRIBE" in the title or by contacting our Marketing Department at the following address:

Prontaprint Durham, 85 New Elvet, Durham, DH1 3AQ. Tel: 0191 384 3220.

Collection of Other Information
The Prontaprint Durham websites will automatically record the IP addresses presented by computers browsing the website. This information will be aggregated to allow us to analyse browsing trends, to track commonly visited pages and to improve the facilities offered by our websites through understanding how it is most commonly used. IP addresses are not linked to personal information and cannot be used to identify any single individual visiting the site.

Cookies
The Prontaprint Durham websites may use cookies for collecting user information from websites. Additionally some areas of the websites do store session information on your machine in cookie form. These details are used to enable our web server to keep track of your connection; they do not contain any references to your personal information and are set to expire once your session has ended.

Monitoring
Please note that if you communicate with us electronically, including by e-mail, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer service standards, detection and/or prevention of crime and to ensure that Prontaprint Durham employees comply with legal obligations and Prontaprint Durham company polices and procedures (including our customer relations practices).

Hyperlinks
We may provide hyperlinks from this website to websites of other organisations including websites of associated companies. Please note that this privacy statement applies only to this Prontaprint Website and that we will not liable for the contents of linked websites or any transactions carried out with organisations operating those websites.

Notification of Changes
If we decide to change our privacy statement we will promptly post details of any changes on the Prontaprint Websites so that all visitors can be aware of what information we collect, how we use it and under what circumstances, if any, we will disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will contact registered users to obtain further permission to use their data in this way. At this stage, users will have a choice as to whether we may use their information in this different manner or whether we should only continue to use their information in accordance with the privacy statement under which the information was collected.